Graduate Account Manager - Graduate Customer Delivery

Reflex Computer Recruitment Ltd


Job Description

Graduate Account Manager - Customer Delivery Agent - Graduate Customer Support Agent - Graduate Customer Service Administrator - Graduate Customer Services Executive is required by my global award-winning FinTech client based in close to Guildford, Surrey paying a salary between £18K to £20K + Bens + Excellent career potential

Are you a recent graduate who is interested in a career in Account Manager - Customer Service, Customer Delivery, or Customer Support?

If so I have the role for you, my client is a forward thinking Technology Company who are looking to build a brand new team of Customer Delivery Agents - Customer Account Managers to support their growing worldwide customer base.

The key responsibilities of this Customer Delivery Agent- Customer Service Analyst-Customer Support Agent - Customer Service Administrator responsibilities will be:

  • Logging incidents for global customers contacting the delivery desk
  • Ownership of qualifying, troubleshooting, coordinating and updating logged cases to closure within specified service levels (SLA)
  • Maintaining and publishing training materials using various media products for customers
  • Delivery of training to end users of the product
  • Preparing monthly reports for customers and management



  • Recent Graduate - Ideally a Business Management related degree or similar
  • High energy with a confident, engaging and customer focused approach
  • IT literate particularly around products like Microsoft Windows and Office, Excel etc
  • Organised with a strong focus on deadlines, accuracy and timely delivery
  • Forward thinking with a flexible approach to undertaking and completing a variety of tasks and activities
  • The ability to work as part of a local and internationally distributed team
  • Flexibility in working hours to aid the support of Global customers

This role would involve working shifts Monday - Friday 7 am - 4 pm and 10 am - 7 PM

This award-winning client work with top-tier global banks, insurers and asset managers across the world and have won awards for their product are looking a number of Customer Delivery Agents to provide support and guidance to their growing customer base and are looking to pay a salary of between £18k-£20K + great career potential. Full Training on offer.

If you are a recent Graduate who has an interest in Customer Service and Technology, please forward your CV to me ASAP.


  • Location : Godalming
  • Reference : JS-12788/005/487724097
  • Salary: From 18000.00. uopto 20000.00. Paid Annual.
  • Closing Date:
Apply For This Job

We strongly recommend that you do not provide your bank account details when applying for a job. If you see a vacancy on Asian Jobsite requesting bank account details please email


All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.