B2B Customer Service Advisor

The role

I used to see this as a job

Now its a real experience

Always engaging

Were proud to be number 3 in The Sunday Times 25 Best Big Companies to Work For 2019.

Salary £21,255 - £24,563 (includes 9% pension contribution), plus an opportunity to earn up to £4,200 per year.

What were looking for:

If you work in our Business to Business team (B2B) you will be talking to small Business owners each day. These customers may own an independent hair salon, a caf©, a Bed and Breakfast or even rent properties, but they all need a different level of insurance and that is where you could come in.

What youll be doing:

Answering calls from our business customers

You will be taking care of queries that our customers may have

You will have phenomenal product knowledge

You'll be listening to what is important to the customer

Matching products to their needs

Capturing accurate data

What hours will you be working?

37.5 hour working week

We're here for our customers when they need us the most, the hours you work can fall between Monday to Friday 8am-8pm, Saturday shift 9am-5pm and Sunday 10am 5pm

Shift and training information will be discussed at interview and offer stage.

What well give you:

Come join us and youll find yourself in the middle of one of the most on-the-go teams in the business. Were always encouraging internal development and youll have access to loads of learning opportunities, events and conferences to build your industry knowledge. We also have team lunches, wellness walks and team nights out.