Senior Business Development Research Officer

Full time, 36.25 hours per week

Department: Business Development

Flexible within England & Wales

Job reference: 000747

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming obstacles in their lives; from debt to evictions to trouble at work, and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem.

Senior Business Development Research Officer 

Were looking for a Senior Business Development Research Officer to join the Business Development Research Team.  This team plays a key role in ensuring the Business Development Department has the right information and tools to achieve its ambitions within the Citizens Advice Future of Advice strategic framework. In practice, this involves working on and leading a variety of projects, ranging from market scoping studies to competitor research.  Alongside this, this role will contirbute to organising and implementing projects that contribute to the delivery of the income generation plan. 

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Princes responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Closing date: 21/09/2020

Interview date: TBC

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

The National Citizens Advice Operates from offices in England and Wales, with 5 regional offices based in Cardiff, London, Birmingham, Leeds, and Liverpool, therefore all successful applicants must be based within England or Wales.