Waking Nights Lead Support Worker

Waking Nights Lead Support Worker

Exeter, Devon

Permanent, Part time (33 hpw)

£19,000 to £20,250 pa, pro rata

£9.72 per hour if youd prefer to work on our bank on a casual basis

Plus brilliant benefits!

Empowering customers to live rewarding and happy lives. Thats when it hits home.

At Home Group its critical we continue to deliver services for our customers during the COVID-19 outbreak, and our awesome colleagues are at the very heart of making that happen. We need Brilliant People like you to join us (and not just during this challenging time). We are doing things a little differently at the moment, so to keep you, our customers and ourselves safe well engage with you digitally where possible. 

About us

Do you have a passion for Offender Management? Do you thrive to work in a challenging, but hugely rewarding environment? You do? Then we have the opportunity for you!

Oakfields is a well-established service within Exeter, we work closely with the National Probation Service and the PPU. We support our customers, who have recently been released from the Justice System.  We help our customers to gain independence within the community and to build on the support networks and skills to move on to independent living. Our service provides a person-centred support package that supports customers in their own living environments, to learn and develop life skills, manage their own risks and outcomes with the aim being for them to move on to their own accommodation. 

Our customers are unique, and very different in their own ways and in how we support them, but they all have varying support needs! Our colleagues say that no day is the same. 

About our team

Youll be working alongside our fabulous team, who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team were a €œwork family€. There are 9 of us in the team and we dont just love to support our customers, were there for each other too!

Our team are tight and really have each other's backs, they work together closely and get on well. Many of our team have moved on to progress their careers within the Criminal Justice System after working at Home Group. Simon, our Manager, has worked at Home Group for 7 years, and in his spare time he is slowly teaching himself how to play the Ukulele!  Heather and Saikat have worked here for more than twelve years, others have all been with us less, but all are experienced and highly skilled.  

Working hours  

We provide 24-hour support to our customers every day, youll work on a rota basis and take your turn working weekends and bank holidays, so you're flexible around this to meet the needs of your customers. If you would rather work for us on a casual basis, we can help you with that too! Our fixed shifts are on 4 days on and 4 days off, with a working pattern of shifts from 9.30pm 7.30am.  Finally, if you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which well pay for. 

Waking nights:

We provide 24-hour support to our customers each day and every day. In this role youll work during the twilight hours doing waking nights work.

Bank

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you

Ideally you have a background in Offender Management, but that isn't a deal breaker. You might have studied for a Criminology Degree, here you find that we nurture your talent! This role has been a great steppingstone for several former colleagues, who've gone on to forge excellent careers in Justice and Offender Management. You are resilient, calm and supportive, and you care passionately about your customers and making a difference to their lives, whilst managing them to manage their risk. You also know when to take a step back and are able to work independently and find great solutions that meet your customer's needs. 

Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. Youll help change our customers lives (and our services) for the better.  We empower our customers to develop the independent living skills they need, to successfully move on. Together well make a difference!

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) Youll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you dont have to be in the office as you can complete support plans on the go. 

It would be amazing if you have worked in this type of environment before, however its your €œcan do€ positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Support Coordinator job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

Youre unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!