Support Engineer

Ordnance Survey

Location: All Locations
Salary:
Closing Date: 05 July 2020
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WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Ordnance Survey (OS) is the national mapping agency for Great Britain, and a world-leading geospatial data and technology organisation. Serving government, business and citizens across Britain and the world, OS helps customers in virtually all sectors improve quality of life and were looking for people to join our journey€¦


As a country and globally, were all experiencing challenging times right now, but Ordnance Survey continue to support the nation with our accurate geospatial data and services. As an organisation were able to leverage our 228 year heritage and experience to continually innovate our products, services and technology which benefits our customers, businesses and people across Great Britain. In order to do this, we want to continue adding new skills and capabilities to our business and even in these tough times, were able to use technology to recruit talent to OS.


About the role:


Join our team as Support Engineer and work on supporting and maintaining some of our business key systems.  An important aspect of this role is continuous improvement to ensure our systems remain, secure, supported, current and continue to meet business requirements in line with our strategic objectives. You will have the opportunity to influence and shape our maintenance roadmaps.

You will have the opportunity to apply your experience in software engineering, support and maintenance to help us create secure, scalable, performant systems that are easy to maintain and support. Experience around Deployment, Debugging, Testing, Scaling and Monitoring modern cloud-based systems will be beneficial.


As part of the role you will be required to:


Provide expert technical consultancy to enable the business to successfully use IT systems
Continually identify and implement support process improvements, including automating deployments
Proactively safeguard services by continually assessing and improving monitoring, resilience and security
Investigate the root cause of failures to understand why they have occurred and propose/enact solutions, and work with external suppliers where required
Provide consultancy to Project Teams on the performance, configuration and functionality of existing systems, and ensure that new or updated systems will be effectively supported
Mentor, teach and support the technical knowledge and skills of the team

What were looking for:
If youre interested in joining a team that lies at the heart of what OS is about, were looking for an individual that can demonstrate skills and experience in:
One or more programming languages C#, Python, Ruby
Oracle SQL
Software engineering best practice
Microsoft Azure technologies (desirable)
Experience Geospatial technologies - ESRI, FME (desirable)


The rewards:


We want you to love what you do. Thats why our benefits package rewards a job well done. Well give you:


Salary: £35,700 - £39,900 (dependent on experience)
Performance related bonus
Competitive pension
37 hour working week (with flexible working options)
25 days annual leave Plus bank holidays and an extra 3 over Christmas
Training and development We offer in-house training, a variety of masterclasses, bespoke training, study leave, access to learning resources and professional membership subscriptions
A wide range of additional benefits including free parking, paid volunteer day, support with health and wellbeing, sports and social activities, staff discount on over 500 national stores and more


Closing date:
Sunday 5th July 2020


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