Mental Health Support Coordinator

Mental Health Support Coordinator
Farnborough, Hampshire
Permanent, Full Time (37.5 hpw)
Salary Circa £20,000
£9.26 per hour if youd prefer to work on our bank on a casual basis
Sleep in Shifts of £35.00
Plus brilliant benefits!
 
Empowering customers to live rewarding and happy lives. Thats when it hits home.
 
We have a fabulous opportunity for you to join our awesome brand new team. We support our brilliant customers who have mental health issues. Its very difficult to describe our customers as we have not met them yet! This will be a brand new mental health service providing support to 26 individuals aged 18 and up. Our customers will be living in their own flat within our Buller Court complex. 
 
You will be working closely with our fabulous and enthusiastic support workers and manage a caseload of customers. As a Support Coordinator you will be working in a person-centred way to manage your caseload and have the ability to empower our customers to achieve the goals that they have set. You will be a guiding star for our support workers and work closely with them to ensure that support delivered is of high quality. You will also play a key role in working with all external agencies; stakeholders; family members and really anyone else that our customers want involved in their support.
 
About our team
This is a really exciting time for us as the service is brand new so you will be joining alongside other newbies and go through your Induction together. You will be working alongside 4 Support Coordinators, 4 Support Workers, 1 Client Service Manager, 1 Mental Health Clinical Lead and of course our manager, Jay. The team will all be super passionate about supporting customers to reach their goals and celebrate their achievements.
 
To us we are not just a team were a €œwork family€. Our manager is Jay Gathergood, and she is in her eighth year working with Home Group. She is energised by the thoughts of future success of this service; and is in her first Senior Client Service Manager role! She has joined the service following three years as a Client Service Manager in Basingstoke and has 9 years of experience within this type of setting. When not at work you will usually find Jay listening to heavy metal music and borrowing other peoples dogs for walks!
 
Speaking of Jay; she will be swanning off on her holiday's week commencing 9th March (lucky devil!). Normally Jay gets in touch as soon as she can, but shell get in touch on her return week commencing 16th March, and interviewing on 25th and 27thMarch.
 
Working hours
We provide 24-hour support to our customers each day and every day. Youll work on a rota basis and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you! As we provide 24-hour support to our customers, each day and every day, youll work with the team to cover a sleep-in rota, to ensure our customers can access support in an emergency. 
 
Bank
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.
 
About you
Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.
 
Youll help change our customers lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. Youll create bespoke and personalised support plans with and for your customers.  Each plan will look to meet our customers individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements. Youll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together well make a difference!
 
To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) Youll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you dont have to be in the office as you can complete support plans on the go.
 
To make sure our customers are well supported, its important that you have worked in a supported housing environment before. Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group! Your €œcan do€ positive attitude and enthusiasm will be critical to make this role a success.
You will not need a car to complete this role; but you will need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!).
 
When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.
 
Want to know more?
If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Support Coordinator job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!
 
To apply
Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.
 
Youre unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!