Flexible Bank Support Worker

Bank Support Colleagues at Home Group

Working across our Worcestershire Mental Health Services

Hourly rate: £9.00 per hour (Weekly Pay)

Flexible Hours & Shifts

Working hours that suit my lifestyle. Thats when it hits home.

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! Whats more, youll be making a difference!  

This is an exciting time to join Home Group one of the UKs Largest Housing providers and be part of our brilliant flexible bank. Youll be supporting our amazing customers, while picking and choosing the shifts you want to work.

Where you could work

We have fabulous opportunity for you to join our awesome team. We support our brilliant customers who have diagnosed mental health issues. They live in either our 24 hour support purpose built blocks of 11 and 14 flats, or our dispersed properties across Worcestershire, which are in Worcester, Kidderminster and Bromsgrove. So you will be flexible working across both our accommodation based services and in the community.

We help our customers with everything from looking after their property to attending appointments with primary healthcare or community groups, to supporting through a crisis.

About our team

Youll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team were a work family. We are lucky to have two managers for this large service, one is Katie who has been with Home Group for a huge twelve years across different roles, and has worked her way up to her Senior Client Service Manager post, and Sophie who has been with home Group for three and a half years; having started as a support worker within this service and working her way to Client Services manager. There are 18 of us in the team and we dont just love to support our customers, were there for each other too!

Customer quote

€œYou have helped me find myself and who I am, when I came here I was lost, you have brought me out of my shell and I know there is light at the end of the tunnel. I now believe in myself, when I put my mind to it I can do anything I want.€ Amy

There is lots for you to do and get involved in, from supporting our customers to achieve their hopes and aspirations, working to bespoke care plans. Youll go home each day knowing that youve made an amazing difference to vulnerable peoples lives. How amazing is that!

One day you might be helping our customer manage their finance or household tasks, the next you might be off to the seaside for fish and chips! Rest assured that wherever you will be working, we will support you all the way!

About you

You thrive both on working with a range of vulnerable customers, who all have different support needs, as well as working with colleagues across different services!  

Youll be flexible to work at short notice, as youll be the one picking your next shift. The great news is that youll be gaining loads of experience working in different services or locations. But we do need to be a real people person!

Though youll have the heart of a Lion, youll sometimes need the skin of a Rhino, however they dont take away from the caring nature you display towards our customers.

To make sure our customers are well supported, youll ideally have worked with vulnerable adults or in a supported housing environment before. Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group!  However to be brilliant, we do need you to have a caring attitude and the desire to learn and make a difference!

As this is a community based role, you need to be able to drive, as well as having access to a car insured for business purposes. Dont worry, well pay you expenses to cover this use!

How it works

Working on our bank, youll be able to pick and choose your shifts - from those available in your area. As busy as you are, you should be able to do this on the go via your mobile device!

Whats in it for you

At Home Group our pay rates are based on Living Wage Foundation rate (definitely more than some organisations!) That means youll be paid a fair hourly rate for every hour that you work and your rate even includes a payment towards your holiday pay!

After you have been paid for your first shift, youll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme!

Youll even get access to our excellent learning portal to develop your skills further!  We're sure you will find working for us brilliant, so if you want to stick around, you will also be able to apply to all of our roles!

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here.

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

Youre unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!