Waking Night Supported Living Coordinator

Waking Nights Supported Living Coordinator
Torquay
Permanent, Full Time (37.5hpw)
Waking nights
Salary circa £18,000 pa rising to £23,500 through length of service
£9.00 per hour if youd prefer to work on our bank on a casual basis
You also get to use our award winning benefits package

Empowering customers to live rewarding and happy lives. Thats when it hits home.

We have a fantastic opportunity for a brilliant Supported Living Coordinator to join our great team, working regular waking night shifts at our mental health recovery services. Our CQC registered service provides support to our brilliant customers who have a range of mental health conditions. Our team support our customers within their homes, helping them gain independence and the skills needed to move forward in the right direction, across our properties in Exeter and Torquay.

Our customers are unique, and very different in their own ways and in how we support them, but they all have varying Mental Health support needs. 

About our team
Our team describe themselves as really friendly and approachable. In fact when new members have joined us in the past, its been said that they felt welcomed by colleagues and our customers from day one! Were also super passionate about supporting customers. With colleagues as warm and team spirited as ours, were not just a team were a work family! 

Many of our team have progressed their careers within Home Group. Becky is the Registered Manager for the service, and has worked here for six years. Adam, Geoff and Becky have all become managers having started in support roles. Our Clinical Lead, Ian has been with us for a few years too, and loves the transition hes made to join us from the NHS. 

There are around 18 of us now in the team and we dont just love to support our customers, were there for each other too!

We are also investing in our teams clinical knowledge and experience, so when you join there is lots of scope for personal growth and development. But if you are happy doing your own thing then that is great too!

Working hours
We provide 24-hour support to our customers every day, so youll work on a rota basis and take your turn working weekends and bank holidays. We need you to be flexible to meet the needs of your customers, however we will be flexible too to find and agree a working pattern that suits all of our needs! In fact if you would rather work for us on a casual basis, we can help you with that too on our bank.  

This role is for night owls - you will support our customers throughout the night, and will generally work from 7pm to 8am for 3 shifts per week. 

It would also be amazing if you drive and have access to a car (we do pay you expenses to cover this use!), but it's not a deal breaker if you don't!

Bank
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you
Youre passionate and motivated. To you providing care and support is more than just a job, you make every customer feel valued and respected. Youre compassionate, and use your unique empathy and creativity skills to help our customers reach their full potential. Treating your customers with integrity, you ensure that they maintain their dignity at all times. 

Youll help change our customers lives (and our services) for the better working with day staff on risk assessments and support planning. Youll support customers with their bespoke personalised support plans.  Each plan will look to meet our customers individual potential and long term goals, making sure they meet safeguarding and confidentiality requirements. Youll also have responsibility for coordinating other night support workers and working collaboratively with external agencies where relevant.  

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) Youll be using the latest kit shared between the staff in the service office and as most of our systems are computer based we will be more than happy to support you.

To make sure our customers are well supported, its desirable but not essential that you have worked in a mental health recovery environment before. You have a great understanding of professional boundaries, responsibility for safeguarding, risk assessment, confidentiality and have experience in case management. Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group!

If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which well pay for. 

Want to know more?
If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the supported living coordinator job description, and find out more about Home Group. Weve also got these brilliant videos that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

To apply
Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and your covering letter (dont forget to attach this, as we really want to know more about you!) If you need help, weve also got some great templates.

Youre unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!