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Job Description
Administrator (Technical Support)Maryport, Cumbria Permanent Full Time (37.5 hpw) About the role Youll provide a customer focused and effective administration service to colleagues across our Maintenance team. Youll be working in a fast paced Maintenance and Compliance Support Team, supporting internal and external stakeholders to ensure that our Maintenance and Compliance systems are updated and our customers feel safe and secure at all times.Youll have specific responsibility for providing technical administrative support in relation to our responsive repairs, statutory compliance and void property work which will include investigating technical data and producing accurate fit for purpose reports.
Youll upload compliance certificates and liaising with customers and contractors to support in achieving statutory compliance. You will also be responsible for managing the centralised email inbox to maximum efficiency and will ensure that all emails are dealt with professionally including responding to complaints.
This is a great opportunity to join our newly structured Business Support Team within Maintenance. We support the Midlands region but the role is based in Cumbria. Alongside Kayleigh, we have our Operations Manager Nicol and our Technical Support Administrator Sharon. We are a great friendly team who strive to provide a great service to our colleagues, customers and contractors.
If you have some great transferable skills you can share with our team please apply for this role. We would love to hear from you!
This role is based on flexible hours between 8am and 6pm. About you With previous administration experience, youll have excellent verbal and written communication skills with the ability to organise and prioritise work. Youll have a keen eye for detail and will work to deadlines, work under pressure and handle a number of tasks simultaneously.
You will be responsible for formatting documents, reports and presentations so it is essential that you have strong Microsoft Office skills including Excel, Word and Outlook.
Want to know more? If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Administrator - Technical Support Job description and learn all about us and learn all about us on the about Home Group pages. Weve also got these brilliant videos that show you all about working at Home Group and we know youll want to find out more about our award winning benefits and rewards package!
To apply Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and your covering letter (dont forget to attach this, as we really want to know more about you!) If you need help, weve also got some great templates available.
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