We are a company that believes in the possibilities of what can be achieved through connecting, people applications and technology to deliver business efficiency or a return on investment. Operating across a variety of Industry sectors, including Health, Education, Local Government and varying sizes of Business Enterprises we deliver solutions by delivering best of breed technologies in a controlled and quality manner.
Our business philosophy is simple in so far that we are dedicated to being able to understand the customer's requirements and deliver the most effective solution within their parameters and budget. To do this, we also believe that our people need to be well motivated, trained to the highest standards and enjoy a remuneration package that rewards their efforts. We invest in our people because they are most important asset we have and we want to share them with our other vital asset, our Customers.
Within this role you will be responsible for the delivery and support of technical solutions and support to our end customers. Key tasks of the role include presales support, solution design, project installation, testing, documentation, post sales support and trouble shooting.
Working closely as part of an internal team and with external suppliers you will be responsible for the development of the technical capability within the business including support and maintenance for the following technical solutions;
The position will report to the Technical Service Manager and is part of the wider PW Data Group technical team.
Commitment and Enthusiasm
This is a key role in the ongoing success of the PW Data Group. It will require an individual who has the personal skills to work closely with selected partners and who can ensure that they deliver on time, to budget at the highest quality, as well as having the ability to work as a key member within our team. Customer care is key to the success of PW Data Group going forward and the individual must represent the company in a positive manner always.
The role will require a flexible approach to working hours/location and an individual who can manage their time effectively.
A training program for the position will be agreed with the successful candidate to ensure that they have the right skills for the role. (Formal and Informal Training)
Remuneration and Package