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Job Description

Senior Support Worker
Permanent Full Time 37.5 hpw
Salary starts at £17,600 to £19,100 per annum (pro rata) rising to £23,500 per annum (pro rata) through performance 

It’s a passion, not just a job
We have a fantastic opportunity for you to join us as a senior support worker in an award winning mental health carers service. You’ll be a real catalyst for change in creating healthy, resilient and sustainable communities. Your main duties will be GP engagement where you will liaise and work closely with Birmingham GP’s to ensure a clear support route for mental health carers. Another big part of the job will be to liaise with our service volunteers where you will oversee their day to day tasks and a constant support when needed. With this being a new role, you'll have the flexibility to shape the post around you and most importantly the service.

You’ll have an eye for detail, creative spark and use of your brilliant understanding of the local environment to target GP’s and communities with a main focus on mental health carers.  This is no boring desk based role!  You’ll pop into the service in central Birmingham from time-to-time but as you’ll be spending most of your time in the community working from GP practices we’ll give you the latest IT kit, a surface pro tablet and smart phone to complete your work on the go!  You’ll also be paid between practice visits and meetings and for your mileage too. 

You’ll be working alongside Kieran, the Senior Client Service Manager leading the service, and 15 other colleague who are all super passionate about supporting customers to reach their goals and celebrate their achievements. When Kieran in not at work he can normally be found socialising with friends or spending time in Wales, He’s worked for Home Group for many years and loves working with and supporting people to be their best, and is keen to start a new journey for the mental health carers service. This is an exciting time to join Home Group and be part of something that you can have a real input and influence on. If you have experience working in mental health, with/in the NHS or a background working with vulnerable people Kieran would love to hear from you!

As Lead Support Worker you will manage a caseload of customers, working closely with external agencies and our amazing team of Support Workers in delivering person centred support.  We know that one size doesn’t fit all, so our customers lead their own support every step of the way.   Together you will really make a difference, empowering our customers to achieve their goals and aspirations as outlined in their support plans and develop the independent living skills they need to successfully move on with a positive future.

A bit about you
We want people like you, who strongly believe that providing support is more than just a job and can make every customer feel valued. To flourish in the role, you will be a like-minded dedicated person who can demonstrate compassion, empathy and creativity in your approach and use your unique skills in enabling customers to reach their full potential. 

With previous experience of working with vulnerable people in a support or care environment, you will have a great understanding of professional boundaries, safeguarding, risk assessment, confidentiality and be experienced in case management.  It’s also important that you can work in holistic way building partnerships with external agencies and that you have strong IT skills too.

You’ll need to have a driving licence, car and car insurance business cover as some travelling will be required.
If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.

There’s lots!  Including: competitive salaries, 25 days paid holiday a year rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, a contributory occupational money-purchase pension scheme with life assurance and long term disability insurance, salary sacrifice schemes including cycle, car, technology and childcare vouchers, heavily discounted AA membership, gyms and savings on high street stores, holidays and restaurants amongst many others.

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You’ll be able to download the job description here. and to find out all about Home Group on this page.We’ve also got these brilliant videos that show you all about working at Home Group!

To Apply
Just upload your CV and really importantly, your covering letter (don’t forget to attach this, as we really want to know more about you!) We’ve also got some great templates to help you (if you need them) here.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
Work Locations: Birmingham (Hill Street) 8th Floor Centre City House 7 Hill street Birmingham B5 4UA

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