Customer Service Administrator

HAYS

Location: Loughborough
Salary: From 14.00. uopto 14.00. Paid Hourly.
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WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Long-term Temporary Loughborough Full-time

Your new role
Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home
Length: long-term temp
Start: ASAP
Key responsibilities:

  • Receive and handle customer requests.
  • Work closely with suppliers and other teams to ensure accurate and timely implementation of new products.
  • Ensure accurate information from customers to process requests efficiently.
  • Accurately update product data attributes in the internal system.
  • Maintain complete and accurate product information in line with business rules and guidelines.
  • Complete Supplier Onboarding tasks
  • Negotiate.
  • Meet departmental targets for turnaround times and delivery performance.
  • Drive internal process improvements using internal systems.
    • What you'll need to succeed
  • Proven Customer Service
  • Strong Technical Skills: Proficient knowledge of Microsoft Access, Microsoft Excel, and Cognos
  • Ability to work under tight deadlines and demonstrate flexibility with priorities.
  • Effective communication, both written and verbal
  • Ability to work independently as well as effectively in a team environment.
  • Excellent negotiation abilities.
  • Ability to multitask and pay attention to detail.
  • Customer-Centric Attitude


    • What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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