HMP Berwyn Admin

Your new role
In your new role, you will be the first point of contact for the team, dealing with routine and specialist enquires from your customers, communicating relevant information to the specific departments. Answering telephone calls, taking messages and passing on accurately to the relevant person/team. You will also undertake general administrative duties and understanding the customers' needs and building up your own portfolio of customers, whilst taking them through the process required.

What you'll need to succeed
To succeed, you will need to deliver an effective and competent level of clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships. Be able to work on your own initiative and be responsible for the planning of administrative work and ensure that it is completed within the required timescales.

What you'll get in return
In return, you will be working on a temporary contract, £13.68 per hour premium, gaining experience from working in a large organisation. This role could be extended. This will be decided by performance and business needs. The role is based on site in Wrexham, and you will work from 07:30 - 16:30 Monday to Thursday and an hour earlier on a Friday and this will allow you to work alongside serving members of staff who will support you every step of the way. Full training is given, and you will embark on a training course to give you the best opportunity possible to succeed.The rate of pay for this role is £13.68 inclusive of holiday pay, and you will be paid on a weekly basis.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #