1st Line Support - IT Service Desk Agent
LocationCumbria, CA24 - this is a full-time office-based role (no option to work from home)
Hours37 hours per week (full time) ShiftsMonday to Friday on a shift rota between 07:00 - 15:30 or 09:00 - 17:30
Pay£12.00 per hour
Vacancies 4
Contract6 months initially (with a view to going permanent after the contract finishes. This will be dependent on your performance in the role)
Job OverviewWorking as a 1st line service desk advisor - dealing with jobs coming in via a ticketing system. You will be resolving issues and errors and following strict guidelines and procedures.
Key Responsibilities
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