Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking for a number of Licensing Administrators to join the Regulation & Enforcement Licensing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number services to ensure stability within citizens daily lives.
Your new role
The licensing system is currently in the process of being replaced, thereby removing the inefficiencies of the hybrid system. Your duties as a Administrator will be to print applications, scan documents, file the applications once completed, data entry, printing licenses, taking telephone enquiries and also taking payments. The licenses you will be working with cover food & drink, entertainment venues, alcohol, beauty, cosmetics and more. This role is a full-time position, working Monday - Friday 9am - 5pm and will be based mainly in the office in Garretts Green, B33 0TD.
What you'll need to succeed
Candidates with administration, customer service, and IT experience will benefit from this role. Experience with processing of applications will be beneficial, however not necessary as you will receive full training regarding the application process and licenses and the systems and applications that will be used. Strong attention to detail and able to work to high volume will also be beneficial.
What you'll get in return
As the biggest leading local authority in Europe with their reputation solely built upon their passionate investment people, your employment as a customer service advisor will be a rewarding perk of the job as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression. You will also receive a hourly rate of pay of £12.22, in line with the new National Living Wage that will be paid weekly.
In addition, you will receive:
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