Technician 2 (NON LDN)

HAYS

Location: Leeds
Salary: From 13.00. uopto 13.00. Paid Hourly.
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WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

IT Support Technician

Technician 2
Rate£13.87/Hr LocationLeeds LS98 1FD
Contract 9 Months (Full Time)
Job Description:

  • Position for Onsite Engineer based at First Direct Leeds.
  • The IT Ambassador is a key role-customer facing and acting as the face of IT on site User Support: Proactive and re-active Maintenance on-site desktop IT equipment Support and basic troubleshooting of AV and meeting room tech Processing and completion of incident & requests for on -site users (predominantly swap/device deployment/collections)
  • Occasional IMAC activity Key must have's: Ability to listen and understand client requirements and be able to guide them towards the correct resolution to strong communication skills and a high level of customer service.

  • Required Skills
  • Can do attitude and a strong sense of teamwork business clearance is required
  • Ability to complete deskside installs of monitors, docking stations, VDI, cables and adaptors, mice and keyboards Completion of user device deployment & configuration Familiarity with today's technologies used in the workplace (Windows 7 / 10, Office 2016, VPN's, BYOD, Jabber, OneNote, MS Teams, Zoom)
  • Element of administration is required in the form of logging client issues and reporting back to the management team
  • Familiarisation with AV meeting room support/connectivity is not essential but would be an advantage Will be willing to learn support of bespoke hardware / software used on customer sites familiar with logging requests / incidents (ServiceNow)

  • Dress code: Dark smart trousers and ironed white shirt or white polo shirt are essential, black shoes
    Next StageConversation with a recruiter to assess suitability.
    Start DateASAP
    Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #

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