Customer Service and Communications Assistant

Castle Race Series

Location: Tonbridge
Salary: From 16000.00. uopto 16000.00. Paid Hourly.
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WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Who are we?
Castle Race Series is a triathlon and multisports events company who host events across the UK, Ireland and France. These locations are set in iconic Castle Venues which makes Castle Race Series truly unique.

What will you be doing?
The role is varied, fast-paced, and the heartbeat of the day-to-day running of the company. We are looking for someone enthusiastic with a can-do attitude who has the skills and confidence to support the Operations and Marketing Managers throughout the summer series of events. You will have the fantastic opportunity of attending all of these events and being our main customer support individual.

What we ask from you

Ability to communicate clearly and concisely, both orally and in writing

Good judgement skills, flexibility, creativity, and sensitivity in response to changing situations and needs

Ability to deal empathetically with customers

Attention to detail

Excellent time management

Good experience of Microsoft Excel, Data Handling and PowerPoint is necessary, experience of MailChimp is a bonus

Commitment to working April to November only, weekdays 9.00-17.30. This includes working at all live event days, 8 weekends per season (for every 2-day weekend worked you will be entitled to one day in lieu)

Access to a vehicle may be required at times

Benefits

  • Seasonal role running from April to November
  • Opportunity to travel
  • Varied role covering all departments
  • Valuable expereince for a major events company
  • Family and friends discount
  • Small and friendly team

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