Customer Service Advisor

HAYS

Location: Egham
Salary: From 24000.00. uopto 25000.00. Paid Annual.
Apply Now
WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Customer Services Agent, permanent, Full Time, Egham



Your new company
A fantastic new opportunity working as a customer services agent within claims for a great company offering excellent benefits. If you enjoy achieving individual targets and results as well as actively contributing to team achievements, then this is the role for you. You must be reasonably located to commute to Egham, whilst having good communication, self-motivation and being action-orientated.

Your new role
Within your new role you will be responsible for repair claims, theft investigation, recovery claims, hire claims and other customer service elements. Within these different fields, you should manage, update and monitor each claim when necessary. You will refer any suitable claims to the correct departments, ensuring you are also following the companies' guidelines. As well as this, you will also ensure that all compliance is in line with the correct regulatory requirements and with SLA's, whilst delivering KPI's.

What you'll need to succeed
In order to be successful, you will have the ability to represent the values and culture of the business and ensure your performance is in line with the companies' vision of integrity, passion, innovation, and excellence. You will have at least 6 months of contact centre/ customer service experience in order to be considered for this role. You should also have an excellent understanding of the interpersonal skills needed to excel in this role. It would be desirable to have previous experience working within claims.

What you'll get in return
In return, you will be offered a brilliant salary between £24,000 - £25,000 depending on your experience, with a number of company benefits. You will be working 37.5 hours per week from 8am - 5:30pm on a rota, with one late shift per week, and one Saturday per month (which can both be worked from home). Hybrid working is also offered with 2 days on site, and the rest at home!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#


PLEASE NOTE:

We strongly recommend that you do not provide your bank account details when applying for a job. If you see a vacancy on Asian Jobsite requesting bank account details please email webmaster@asianjobsite.co.uk