Head of Quality Assurance

Executive Level 3 - £70,000 per annum

Contract type: Fixed term or secondment opportunity for 12 months

Location: Homebased, with travel to CQC offices when required

Closing date: Thursday 11 August 2022 at 11.59pm.

Interview date: Tuesday 23/Wednesday 24 August 2022.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work, what comes to mind? For 3000+ people at the CQC, we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you…

In this interim opportunity, you'll play a key role in working to assure delivery throughout the changes by the various strategic programmes in CQC, embedding good quality management and assurance measures efficiently and effectively. You will provide a bridge between the programmes and the organisation to ensure that assurance is programmed in and not burdensome, while delivering on agreed audit and report commitments, and realising organisational improvement in quality management.

What we can offer you...

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring…

A strong leader and manager, you’ll have experience of setting up, scaling and leading a quality management function with the aspiration of having quality assurance at the heart of how we operate day-to-day. A significant priority for this role is to establish, build and maintain professional relationships with leaders and stakeholders of all levels, both internally and externally.

You’ll have comprehensive experience of corporate governance and assurance frameworks, and advising on controls surrounding financial, procurement, contract, project management and regulatory systems.

You will need to manage competing demands, and work closely with internal stakeholders to provide clarity and agree priorities.

With excellent written and oral communication skills, you’ll be able to forge strong and successful relationships and be credible and persuasive with senior managers.

Underpinning all of the above, we expect you to be committed to CQC’s values of Excellence, Caring, Integrity and Teamwork.

Are you ready for this challenge?  If so, we look forward to hearing from you.

To receive a Candidate Briefing pack with further information about this opportunity, please contact recruitment@cqc.org.uk before applying.

To apply for this role, please upload a copy of your CV and submit a Supporting Statement (no more than 750-words) answering the following:

“Please tell us your motivation for applying and what you will bring to the role”

For further information about this opportunity please contact Chris Usher, Director of Finance, Commercial, Workplace and Performance via his PA: fanni.kovari@cqc.org.uk

Note for external candidates:

CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this and to access our team information packs please visit https://www.cqc.org.uk/about-us/jobs/information-applicants

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity, or sexual orientation.

For this role, we are particularly encouraging people from Black and Minority Ethnic communities to apply, who are currently under-represented at this level in the organisation.