Part Time Client Support Administrator

HAYS

Location: York
Salary: From 22300.00. uopto 27000.00. Paid Annual.
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WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Part-Time Client Support Administrator role - 22.5 hours per week. 1 Year fixed term contract.

Hays Business Support are currently working with a small, successful business based in central York.This organisation is looking for a Client Support Administrator to join their team. You will be working for the Client Support Manager assisting with queries via email and the in-house bespoke CRM system. This organisation specialises in providing a bespoke HR service to their clients.
Duties will include:

  • Setting up projects on the system and generating reports.
  • Proofreading reports before they are sent to the clients.
  • Coordinating coaching sessions with consultants located worldwide across different time zones.
  • Working with data on Excel spreadsheets.
  • Working on multiple projects, ensuring that SLA's are met and clients are satisfied.
  • Handling various client support queries.
  • In order to succeed you will need:
  • Professional writing style.
  • Proficiency in Word and Excel.
  • Can do attitude and team player, happy to support all areas of a small business.
  • Excellent relationship building skills.
  • An interest in HR and or Psychology would be beneficial.
  • In return you will be working within a friendly established team. The offices are beautiful and comfortable. You will be working part-time hours for 22.5 hours per week - ideally, this will include Monday and Tuesday each week, but some flexibility can be offered. This role is being offered as a 1-year fixed-term contract. The company does not have parking, but there is on street parking within walking distance and the company is centrally located so easy to access via public transport.

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