Your new company
Hays are working with a large international business based in Telford who are looking for a Helpdesk Administrator on a permanent basis. This is an excellent role.
Your new role
As a Helpdesk Administrator , you will be responsible for all customer service-related correspondence and escalation management. Ensuring seamless flow of inbound and outbound logistics from point of creation to delivery to ensure customer satisfaction. Drive customer experience activities for service to enhance awareness and improve customer excellence.
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