Supported Housing Lead Service Manager

Location: All Locations
Salary: £25,000
Closing Date: 15 July 2021
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All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Supported Housing Lead Service Manager

Kirklees

Permanent, Full Time (37.5 hpw)

Salary from £25,000 to £28,000 per annum 

On call shift payment of £14.30 per session

Plus, brilliant benefits!

Delivering support with a difference. That’s when it hits home.

We have fabulous opportunity for you to join our awesome team. As a great leader you have a genuine passion to lead our services in delivering aspirational person-centred housing related support. You’ll have overall responsibility for managing Clare House, which is a homelessness service in Kirklees. We help our customers who have faced homelessness to access safe accommodation and support them to move on to independent accommodation.

Leading a team of Support Coordinators and Support Workers, you’ll deliver efficient, high quality, cost effective and customer centred services. You’ll empower our customers to live independently and make it a great place to work for our colleagues. As Team Manager and safeguarding lead, you’ll ensure the high performance and quality assurance of our services using your experience and strong skills in effectively motivating and directing colleagues. You’ll also monitor service performance against contractual targets and ensure that the service is visible and accessible to referring agencies and self-referring customers too.

A bit about you

You’ll have an excellent working knowledge of the Housing and Care and Support sectors, safeguarding processes and housing law.  We want someone like you, who has significant experience as a Service Manager in managing large contracts, associated KPI’s, budgets and can drive the consistent delivery of high-quality services to meet the needs of our customers and commissioners.  

To make sure our customers are well supported, it’s important that you have worked in a Supported Housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!

To be awesome in this job, your key strengths will lie in people management and motivation, bringing colleagues together to share information and best practice. You’ll maintain strong professional relationships with your peers and their teams as well as external stakeholders.  We’ll be impressed with your passion for promoting independence and social inclusion, as well as your focus on quality, efficiency and your ability to develop service provision in new and innovative ways.  

You’ll be able to respond quickly and appropriately to emerging risks to individuals, teams or the contract and it’s also important that you have excellent communication skills, IT skills and strong analytical skills too. So, join us and lead a team which is doing things differently and spending more time making a real difference to vulnerable people’s lives. 

As this is a leadership role, you’ll need to travel at times to other meetings with stakeholders and colleagues. You could do this role using public transport, or if you drive and have access to a vehicle that would also be amazing! (we pay your expenses to cover this use!)

About our teams

Your fabulous team are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. There are 15 colleagues in the team and we don’t just love to support our customers, we’re there for each other too! 

You will also join the wider Yorkshire management team and will work for our Operations Manager, Nicky, who has worked for Home Group for nearly 10 years!  

Working hours

Here at Home Group we work flexibly, and the focus is on getting the job done and that means trusting each other. It’s the team’s unwritten rule that you attend the important appointments in life, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered. You can elect to fit these around your working day or use your flexi to take the time off. Our focus is on getting the job done, not your working hours!


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