Support Worker

Support Worker

Durham, Teesside and Sunderland

Permanent, Full time (37.5 hpw)

Salary £18,576 rising to £19,200 through length of service 

Plus, Brilliant Benefits!

Empowering customers to live rewarding and happy lives. Thats when it hits home.

Come and join our brilliant Central Resource Team! Were recruiting across Durham, Teesside and Sunderland. Were looking for enthusiastic and caring Support Workers like you (known internally by us as Support Worker Level 2) to join our team, where well provide support to services across Durham, Teesside and Sunderland. Youll join our team, which is led by Lindsay, who has worked for Home Group since 2008, when she started as a volunteer here. Lindsay took full advantage of all the training and experience that the company has to offer to rise to her current position as Senior Client Service Manager.

Youll be one of 8 support workers, who really can turn your hand to anything. This team has been developed to backfill annual leave for Support Workers in all our supported accommodation and community-based services in our area. We provide care and support to a wide range of customers, all with different levels of needs and abilities. This means that one day you could be working a late shift in one of our mental health services, supporting customers to learn the skills to live independently. You could then be on a day shift in one of our floating support services, supporting people with housing related issues.

Youll be flexible in your approach, adaptable and resilient, thrive working with all types of people and caring in your nature.

Its important to us that you have time to what you are really care about; changing customer lives for the better. So to free up your time, youll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you dont have to be in the office as you can complete support plans on the go. Youll also be paid between customers visit and for your mileage too.

About you

We would love to hear from you if you have experience delivering support to vulnerable people and have knowledge of safeguarding. We want someone like you, with the passion and motivation for helping vulnerable people make positive and lasting changes to their lives. Its important to us that you have the compassion and empathy to work with vulnerable people in a housing related social care setting and we do need you to also have good IT skills too.

As the role requires us to respond to the needs of the services across the area you will be flexible and willing to travel across the whole of the area at short notice in some cases.

You will be working on a 5-week rota which will allow you to see your rest days and we will try to plan the services you will be working in at least one month in advance. 

As this is a community-based role, you need to be able to drive, as well as having access to a car insured for business purposes. Dont worry, well pay you expenses to cover this use!

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

During Covid

Were continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. Were doing things a little differently for now, so to keep everyone safe, well engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

During COVID

Were continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. Were doing things a little differently for the moment, so to keep everyone safe, well engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

Be yourself at Home

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! Were super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!