Housing Concierge

Location: Cornwall
Salary: £18,576 pa
Closing Date: 30 May 2021
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All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Housing Concierge (Waking Nights)

Redruth, Cornwall

Permanent Contract

Part Time (28 hpw) Fridays, Saturdays and Sundays (8pm 5:30am)

Salary of £18,576 pa (pro rata) £9.31 per hour

Plus, brilliant benefits!

Keeping services safe and secure for our customers. Thats when it hits home!

We have a fabulous opportunity for you to join our awesome team! Our team look after our customers who have some quite complex backgrounds and support needs. They can have histories of substance or alcohol dependence, offending histories or have a history of homelessness and nearly all have mental health support needs! Our customers each have their own room with shared kitchen facilities. The team help our customers to develop and maintain independent living skills, so that they can successfully move on to their own independent accommodation.

In your role, youll be responsible for the security of the building completing patrols and monitoring CCTV to look out for antisocial behaviour or any other risks. Youll be supported to develop the skills to tackle any inappropriate behaviours!

About our team

Although youll work nights, we do get together regularly in the day time for training and team meetings. Youll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team were a work family.

Our brilliant manager is Sam, he has worked for Home Group for 11 years now, starting as a support worker and working his way up to manager during that time! Outside of work Sam loves his allotment and its kept him sane (and fed) during the past year!

About you

As our Housing Concierge youll play a really important role in supporting the smooth running of our services. You will ensure the safety and securing of our buildings and of our customers, and make sure we get on with our neighbours!

Youll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to.  As our Supported Housing Concierge, youll also provide out of hours cover being the first point of contact for our clients during the evening and at times well also need you to do some general cleaning duties too.

Youre passionate and happy to work with vulnerable people who are being supported to change their lives. Youll impress us with your ability to work on your own initiative.

If youre not the biggest fan of technology, thats not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, were glad to support you, if you need help.

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the  Housing Concierge job description, and  find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

During Covid

Were continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. Were doing things a little differently at the moment, so to keep everyone safe, well engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

Youre unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!


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