Vendor Manager

About the role

Triodos Bank is one of Europes leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. This is an exciting time for the right professional with a strong commitment to our mission to join a growing and successful bank. We are pleased to be recruiting for a Vendor Manager to join us!

The Vendor Manager is responsible for the oversight of third-party Vendor Management within TBUK encompassing Contract Management, Supplier Performance Management, Supplier Relationship Management and Procurement best practice. The Vendor Manager develops and maintains UK Vendor Management & Procurement policies and best practices aligned to relevant Triodos and UK regulator policies and guidance.

Vendor Management is responsible for providing oversight and challenge to all third party supplier relationships enabling Triodos goals which include; suppliers to producing the required services and solutions, at the required costs, realising desired efficiencies and to the required standard of quality whilst meeting Triodos requirements for sustainability and fulfilling regulatory expectations from outsourced suppliers.

Responsibilities

Specialist:

Ensure the importance and benefits of vendor management are promoted across the organisation

Responsible for driving vendor management excellence and continuous improvement, best value, and quality improvements within the team and TBUK through challenging existing practices and actively seeking ways to achieve better outcomes

Ensure the management of key supplier relationships are improved across three streams: Contract Management, Supplier Performance Management and Supplier Relationship Management in line with relevant policies

Provide advice and subject matter expertise to second and third lines of defence to answer information requests from regulators, external and internal audit

Provide advice to Contract Managers, Contract owners and Service Managers on questions of procurement, vendor management and contract management

Policy, Strategy & Process guidance:

Take ownership of the development, review, implementation and continuous improvement of relevant policies, training materials, procedures, and policies

Ensure all aspects of regulatory compliance are adhered to in respective policies

Implement strategies that safeguard Triodos Bank commercial risk

Enable Contract Owners and Contract Managers to achieve 3rd party compliance to key policies such as Conduct Risk, Complaints, Risk Management, Anti Money Laundering, Information Security and Data Protection (where relevant)

Review / contribute to the group VM domain (policies, standards, guidelines etc)

Delivery:

Responsible for developing the annual work plan which contributes to the TBUK business plan

Act as an escalation point for Vendor Management issues that require handling at a more senior level, escalating to Heads Of as appropriate

Participate in local and international projects within area of Vendor Management

Facilitate the business in risk identification, risk assessment and risk response regarding vendor management specific risks

Oversee implementation of the relevant policies and the adherence of the policy during outsourcing activities.

Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Banks core values of ethical sustainability and transparency, as well as the personal qualities to live these values.

To be successful in the role, you will have experience of working in vendor management, purchasing, contracting, or related field. Excellent verbal and written communication skills, the ability to interact professionally with a diverse group of stakeholders (including international colleagues and senior managers), strong negotiating and influencing skills. Strong planning, prioritisation and time management skills coupled with a good eye for detail, a pragmatic approach to problem solving and the ability to deal positively when under pressure. Membership of CIPS and/or evidence of equivalent qualifications. Knowledge of UK banking regulator policies and guidance in the field.

What we offer

In return for your commitment and hard work, you will be rewarded with a salary of up to £45,000 (depending on experience). We believe people should be properly and appropriately paid for their work but that there should also be a fair distribution of the value the bank generates, which is why we do not have performance related pay or bonuses. Instead, we have an extensive benefits package where most of our benefits are non-contributory. Our benefits include:

Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards

Life Assurance (worth 4 times basic pay)

Income Protection - 75% of basic pay after 13 weeks sick and following six months service

Private Medical Insurance

A Health Cash Plan

Vitality Leave After each 7 years of service, you will be able to take a sabbatical of up 3 months

25 days (FTE) plus bank holidays per annum with additional increase in holiday though length of service (up to 5 days FTE)

A buy and sell holiday scheme of up to 5 days (FTE) to maximum of 30 days

Season Ticket Loan available for commuting into the office

A wellbeing allowance of £100 a year

Voluntary benefits, including discounts and cycle to work scheme

Triodos Bank is proud to be using Rare's Contextual Recruitment System (CRS) which allows us to consider applicants' achievements in the context in which they were gained. We understand that not every candidates achievements look the same on paper and we want to recruit the best people, from every background. Once youve submitted your application to us, please make sure to check your inbox, and or junk folder, for an email with a link to the CRS form.

This role is designated as a Certified Function within the Senior Managers and Certification Regime under the category €œSignificant Management€ because the role as a direct report of a Senior Manager Function role in the UK has a high level of responsibility and autonomy of action within the authority delegated to it, which has the potential to cause €œsignificant harm€ to the firm or its customers.

Triodos embraces flexibility and diversity in the workplace and is proud to be a Living Wage Employer and a Disability Confident "Committed" employer. Should you wish to discuss flexibility in any way, please do let us know in your application.