Desktop SME

The role

What were looking for:

At Direct Line Group, were shaping the future. With a mission to make insurance easier and better value for our customers, we embrace change in all its richness and variety. Its not just what we do; its how we do it!

Across our diverse brands including Direct Line, Churchill, Privilege and Green Flag change takes many forms.

 We appreciate the knowledge and skills that each one of us brings to the business. Its hard not to be inspired by the things that make us unique. Boldness, curiosity and enthusiasm go a long way. And theyre helping us transform the industry we lead.

We have a rare opportunity for an EUC Desktop SME to join our team of expert engineers based out of our Head Office in Bromley (just 20 minutes direct from London, Victoria).

If you love to experiment with and drive technology whilst delivering results at pace then this opportunity is not to be missed.

Who youll be working with:

We are committed to R&D and invest heavily in emerging technologies including growing a healthy relationship with Citrix, AWS and Azure (our virtual desktop environment). Pushing the latest and greatest technologies whilst empowering our colleagues along the way is second nature to us.

This is a key engineering role within a multi-disciplined/skilled team of 10 engineers.   Our engineers are accountable for providing technical assurance, governance and expect technical guidance to the build, delivery and operation of our core windows desktop and associated Microsoft components supporting 14,000+ users across DLG!

What youll be doing:

Technical design, technical governance and oversight of our end-user desktop services

Technical design review of Windows desktop infrastructure include cloud desktop services.

Fourth line support of Windows desktop estates, virtual and physical

Driving the development of emerging desktop solutions underpinned by Citrix Cloud, Azure, AWS and other providers

Providing advanced windows 10 diagnostic, performance, tuning and troubleshooting skills

Supporting the on-going delivery of our Office 365 Client Application configuration and management

Assisting in the optimisation of Active Directory, group policy, SCCM, and App-V

Network troubleshooting including proxy, firewall and load balancer appliances

Defining EUC technical strategies, standards and road maps (aligned to DLG technical standards)

Maintaining subject matter expertise of the external market and emerging technology trends related to EUC

Key skills you will need are;

Windows 10 including Virtual Desktop Infrastructure (VDI)

AWS Workspace

Azure Windows Virtual Desktop

Citrix Cloud

Active Directory (AD) and Group Policies (GPO)

What well give you:

Come join us and youll find yourself in the middle of one of the most on-the-go teams in the business, with autonomy and exposure to industry leaders on huge household brand names. Were always encouraging internal development and youll have access to loads of learning opportunities, events and conferences to build your industry knowledge.