Expert Advice

Citizens Advice

Location: Nationwide
Salary: £41,965
Closing Date: 07 September 2020
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WORK PERMIT:
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Salary: £41,965 (plus £3520 London weighting if applicable)

Department: Expert Advice Team

Location: Flexible within England & Wales

Hours per week: 36.25

Contract duration: March 2021

Interview date: TBC

Citizens Advice provides free, independent and impartial advice and information to help people resolve their problems. Each year our local offices across the country help 2.6 million people with their problems - either through face-to-face or telephone advice, or online. Our amazing data allows us to spot emerging issues quickly, making us uniquely placed to raise awareness of these issues and advocate for solutions.  

The Expert Advice Team at Citizens Advice provides subject matter support and expertise to thousands of advisers across England and Wales, and helps to ensure the accuracy of our online content. 

We support the local network of Citizens Advice services and our national digital content team in major advice areas such as debt, benefits, housing, employment, immigration, family and consumer law. We do this through one to one consultancy with local advisers, one to many advice and training products and legal assurance of content. We also provide expert support to other functions such as public policy and news.

We are looking for Experts across a range of subject areas to work with us from now until 31 March 2021 on a full or part time basis, ranging from 21.75 hours to 36.25 hours per week.

If you have strong legal skills gained in a professional legal or advice setting we’d love to hear from you.  

We can offer:- 

A chance to work in a multi-disciplinary team of highly experienced people who are passionate about access to justice

A varied and challenging role which might include supporting our work on influencing national policy, working on content on our website and supporting advisers give high quality advice to the public

A strong work-life balance.  Many of the team already work from home or are part time.  We offer 26 days annual leave plus bank holidays and 4 days Christmas leave and opportunity to buy back further leave.

The location is flexible with travel to our offices in London, Leeds or Birmingham likely and we are happy to discuss potential part-time and flexible working arrangements with prospective applicants. Please note that our offices are currently closed due to coronavirus, with employees working from home.  

The full time salary is £41,965 (pro rata if part time) + London weighting of £3,520 if applicable.

Please visit our website for more information on the roles we are offering.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.

If you wish to be considered under the Guaranteed interview scheme for disabled people please indicate this. Also let us know if you require us to make any reasonable adjustments to the shortlisting process or please provide information you wish us to take into account when considering your application.    

We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles. 


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