Supported Living Coordinator CQC Night Shifts

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15 August 2020
Home Group
Location: Northumberland
Salary: £19,000 to £20,125 pa
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Job Description

Supported Living Coordinator CQC Night Shifts

Edendale House, Blyth

Permanent, Full Time/Part Time/Night Shift

Salary £19,000 to £20,125 pa, pro rata, rising to £24,000 through length of service

£9.72 per hour if youd prefer to work on our bank on a casual basis plus brilliant benefits


Empowering customers to live rewarding and happy lives. Thats when it hits home!


At Home Group its critical we continue to deliver services for our customers during the COVID-19 outbreak, and our awesome colleagues are at the very heart of making that happen. We need Brilliant People like you to join us (and not just during this challenging time). We are doing things a little differently at the moment, so to keep you, our customers and ourselves safe well engage with you digitally where possible. 


We have a fantastic opportunity for a brilliant Supported Living Coordinator like you to join our fab and supportive team. Our service provides support to our brilliant customers, who have support needs relating to their mental health, learning disabilities and dual diagnosis and who live in one of our 39 properties in Blyth including 2 group living settings and dispersed properties.


Youll help our customers identify their aspirations, and work with them to create plans that help them achieve these. Youll also help your colleagues to deliver on the plans youve created to achieve excellence. Our aim is to support our customers to live their day to day lives as independently as possible.


The team will tell you that no two days are ever the same because everything we do is “person centred” around our customers. You might help with personal care (like bathing and issuing medication) in the morning and supporting them to attend college in the afternoon. We even help customers to go on holiday! Like our team, were sure youll find the role ever so rewarding.


Customer quote

“If I had to sum the supported accommodation up in one sentence, I would say… its spectacular… its just life changing.”


About our team

Our team describe themselves as friendly and approachable. In fact, when new members have joined us in the past, its been said that they felt welcomed by colleagues and our customers from day one!


Were also super passionate about supporting customers and celebrating their achievements. With colleagues as warm and team spirited as ours, were not just a team were a “work family”! Our manager is Rachel Nicholson, who has worked for Home Group for over 6 years and has developed into the role.  There are 21 of us in the team and we dont just love to support our customers, were there for each other too! Our colleagues have said:


“I love working at Edendale, I love making a difference in customers lives I love the job.


“It's amazing and I feel like part of the family I love working at Edendale its supportive, we're all equal, it's not top heavy, it's brilliant I love working here.”


“Its exciting, challenging and every day is different, but you never work alone.”


Working hours

We are looking for colleagues to join us on both day shift and for waking night shift


Youll work on a rota basis between the hours of 8am and 9pm and take your turn working days, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!


We provide 24-hour support to our customers each day and every day. In this role youll work during the twilight hours doing waking nights work.



Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.


About you

Youre passionate and motivated. To you providing care and support is more than just a job, you make every customer feel valued and respected. Youre compassionate and use your unique empathy and creativity skills to help our customers reach their full potential. Treating your customers with integrity, you ensure that they always maintain their dignity.


Youll help change our customers lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. Youll create bespoke and personalised support plans with and for your customers.  Each plan will look to meet our customers individual potential and long-term goals, making sure they meet safeguarding and confidentiality requirements. Youll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers. You can see what its like to work in a service like this in this great video.


If youre not the biggest fan of technology, thats not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, were glad to support you, if you need help.  Youll be issued with the latest kit, which could include a Surface Pro and mobile and Altcom (lone working support device) to help you when youre out and about.


It would be amazing if you have worked in this type of environment before, however its your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!


As this is a community-based role, youll need to travel around to spend time with your customers. You could do this role using public, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!)


When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the supported living coordinator job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.


Youre unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

Work Permit:

All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.