Housing Management Coordinator

Home Group

Location: Swindon
Salary: £19,000
Closing Date: 17 August 2020
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All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Housing Management Co-ordinator - Level 3 

Swindon

Part Time 15 hours per week increasing to 21 hours per week by the end of year.

Salary of £19,000 to £20,250 pa [pro rata] 

£9.72 per hour if youd prefer to work on our bank on a casual basis

Plus brilliant benefits!

Empowering customers to live rewarding and happy lives. Thats when it hits home. 

At Home Group its critical we continue to deliver services for our customers during the COVID-19 outbreak, and our awesome colleagues are at the very heart of making that happen. We need Brilliant People like you to join us (and not just during this challenging time). We are doing things a little differently at the moment, so to keep you, our customers and ourselves safe well engage with you digitally where possible.  

We have a fabulous opportunity for you to join our awesome team. You will be based in Swindon and support our brilliant customers to maintain their tenancies in a portfolio of local properties.

Youll be our Housing and Property Guru! Focussing on tenancy support, youll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts.  Youll also help our customers with their housing benefit claims and making sure that these are received on their rent account. Youll turn around vacant bed spaces so that new customers who need our help can move in quickly. Youll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!

About our team

Youll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team were a work family. Our manager is Debbie who has worked with Homegroup for 6 years. There are 6 of us in the team and we dont just love to support our customers, were there for each other too! 

Working hours

Hours and days to be agreed. Youll be working between the hours of 9am and 5pm between Monday and Friday.  We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you 

Bank

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid weekly!

About you

Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.  You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

As Housing Management Coordinator youre experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. Youre great at managing your own time and have strong written and verbal communication skills.  

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) 

To make sure our customers are well supported, its important that you have worked in a housing environment before. Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group!  

You will need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! We pay your expenses to cover this use!

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Coordinator Job Description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

Youre unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!


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