Waking Nights Housing Concierge

Home Group

Location: County Durham
Salary: £18,200 pa
Closing Date: 18 June 2020
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All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.

Job Description

Housing Concierge Waking Nights
Permanent, Full Time 35 hpw
Spot Salary of £18,200 pa, pro rata, plus brilliant benefits
£9.31 per hour if youd prefer to work on our bank on a casual basis
 
Enabling our customers to live safely. Thats when it hits home!
 
At Home Group its critical we continue to deliver services for our customers during the COVID-19 outbreak, and our awesome colleagues are at the very heart of making that happen. We need Brilliant People like you to join us (and not just during this challenging time). We are doing things a little differently at the moment, so to keep you, our customers and ourselves safe well engage with you digitally where possible. 
 
We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who are 16-25 years old and homeless.
They live in our 13 bedroom single accommodation service which is located within Consett town centre. We help our customers to maintain their tenancies and support them with a range of issues through support planning which is person centred.
 
As our Housing Concierge youll play a really important role in supporting the smooth running of our service.  Youll make sure that our buildings and customers are safe and secure, and that we get on with our neighbours!
 
Youll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to.  Youll also be our first point of contact for customers during the night and at times well also need you to do some general cleaning duties too.
 
About our team
Although youll work nights, we do get together regularly in the day time for training and team meetings. Youll be part of our wider team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team were a work family. Our manager is Sharon who has worked for the organisation for over 15 years.  There are 7 of us in the team and we dont just love to support our customers, were there for each other too!
 
Working hours
We provide 24-hour support to our customers each day and every day. In this role youll work during the twilight hours doing waking nights work. Youll work 4 shifts on and 4 shifts off from 21.45 to 07.45.  We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
 
Bank
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.
 
About you
Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative.
 
To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
 
To make sure our customers are well supported, its also important that you have worked in a caring environment before. Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group!
 
When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.
 
Want to know more?
If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Concierge job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!
 
To apply
Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.
 
Youre unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

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