Home Group

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Job Description

Lead Support Worker
Flexible Base within Ipswich
Permanent, Full Time 37.5
Salary starts at £17,600 to £19,100 per annum rising to £23,500 per annum.
£9.00 per hour if you’d prefer to work on our bank on a casual basis
You also get to use our award winning benefits package
Empowering customers to live rewarding and happy lives. That’s when it hits home.
Our great people help make us the best and through their true passion, commitment and enthusiasm, deliver aspirational support to our customers every day.
We are looking for energised and passionate Support Workers like you (known internally by us as a Support Co-ordinators – Level 3) to join our services across West Suffolk and Ipswich which provide support to adults who have a housing related support need at drop ins, we also provide telephone support over a period of six months.
As a Support Worker you will manage a caseload of clients, working closely with external agencies and our amazing team of Support Workers in delivering person centred support.  We know that one size doesn’t fit all, so our customers lead their own support every step of the way.   Together you will really make a difference, empowering our customers to achieve their goals and aspirations as outlined in their support plans and develop the independent living skills they need to successfully move on with a positive future.
You will help shape our services, undertake risk assessments, support planning, goal setting and regular reviews.  It’s really important to us that you have time to what you are really passionate about; making a real difference to our customers lives.  So to free up your time, you’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system.  You’ll also be paid between customer visits and for your mileage too. 
About you
We want people like you, who strongly believe that providing support is more than just a job and can make every customer feel valued. To flourish in the role, you will be a like-minded dedicated person who can demonstrate compassion, empathy and creativity in your approach and use your unique skills in enabling customers to reach their full potential.  With previous experience of working with vulnerable people in a support or care environment, you will have a great understanding of professional boundaries, safeguarding, risk assessment, confidentiality and be experienced in case management.  It’s also important that you can work in holistic way building partnerships with external agencies and that you have strong IT skills too.
You’ll be part of are small but perfectly formed team of knowledgeable support workers, a terrific referral coordinator, 2 ambitious apprentices and a great line manager, Charley. If you’re passionate about supporting people and have a good sense of humour and an animal lover (we have an office dog called Mikey who is based in Bury) we know you’ll love being part of our team, so apply now!
We need you to have a driving licence, car and car insurance business cover as the location area is wide and you must be willing to travel and cover for the full business area.
If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.
Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Support Coordinator Job description and learn all about us on the about Home Group pages.  We’ve also got these brilliant videos that show you all about working at Home Group and we know you’ll want to find out more about our award winning benefits and rewards package
To Apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and your covering letter (don’t forget to attach this, as we really want to know more about you!) If you need help, we’ve also got some great templates available.
You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

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