Ministry of Justice

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Job Description

Criminal Injuries Compensation Authority
Administrative Officer
Location: Glasgow, Scotland
Contract: Fixed Term for up to 2 years with potential to become permanent
Salary: 19,055 - 20,550

The Criminal Injuries Compensation Authority (CICA) is an executive agency of the Ministry of Justice. CICA was set up to pay compensation to victims of violent crime.

We employ around 300 people and are based in Glasgow city centre with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We have a number of exciting opportunities to fill current and future vacancies at the Administrative Officer level across the organisation.

This role is responsible for a range of administration tasks which contribute to the provision of compensation to victims of violent crime or support other functions within CICA. We require people with strong communication skills and a passion for delivering excellent customer service. Posts are mainly in our frontline operation teams and will involve responding to telephone and email enquiries and processing applications for compensation.

We offer flexible working 7am ? 7pm, Monday to Friday, on full-time (37 hours per week) or part-time patterns.
Once fully competent in role, colleagues may be offered the further flexibilities at management discretion. This may include the opportunity to work from home for up to 2 days per week.

To find out more or apply for this vacancy please visit:, follow the link ?Apply for a Job? and search reference 10416.

Closing Date: 10 July 2017

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