Research and Insight Analyst

Salary: Grade E: £24,244 per annum National Framework) or £29,646 (London Framework if you are London office based or home-based and live within the boundary of the M25) There is also an additional homeworking allowance of £553 per annum for those working from home.

Location: London office or flexible home-based

Contracted Hours: Full-time, 37 hours per week (compressed hours may be considered)

Contract Type: 12 month fixed term/secondment opportunity

Closing date: Monday 29th April 2024 at 11.59pm  

About Us

Were the Care Quality Commission (CQC) and we work to improve health and adult social care in England. 

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.

Healthwatch England is the health and social champion. As a committee within CQC, we gain feedback from people who have used NHS and care provider services which we then use to improve standards of care. We are also key providers of information to the public, offering reliable and trustworthy advice and information.

We are now looking for a Research and Insight Analyst to join the Healthwatch England team on a full-time basis, for a 12-month fixed term contract.

The Benefits

- 27 days annual leave, rising with service to 32.5 days, plus 8 Bank Holidays

- NHS pension scheme, with around a 14% employer contribution

- Free employee assistance service 24 hours a day

- Discounts to supermarkets, high street stores, electronics and fleet cars

- Discounted gym vouchers

- Cycle to work scheme

- Internal reward scheme where you could earn yourself a voucher or two!

- Equipment for homeworking

Why this could be a great role for you

If you have quantitative and qualitative data analysis capabilities and mixed-method primary research skills, you will have the chance to grow and develop your career as part of our vital services.

Joining Healthwatch England, youll be making your mark on our nationwide work and helping us provide the critical feedback and advice services that ensure first class health services across the country.

Whats more, with our supportive team and a plethora of development prospects, youll discover all you need to kickstart your career in data analysis.

What you will bring€¦

To be considered as a Research and Insight Analyst, you will need:

- The ability to analyse quantitative and qualitative data

- The ability to plan and undertake primary research involving mixed methods

- The ability to process, interpret and present complex information in an easily understood accessible format

- The ability to manage confidential information appropriately

- Excellent verbal and written communication skills

What youll be doing

As a Research and Insight Analyst, you will undertake a range of analysis and projects to support data from Healthwatch England.

Specifically, you will analyse insight from local Healthwatch organisations across the country and identify themes, undertake primary research projects, working as part of a project team to influence service and system change.

You will assist our network in undertaking high quality research and engagement with people to understand what matters most to them, alongside helping Healthwatch England colleagues undertake straightforward business insight projects.

Additionally, you will:

- Receive, clean and catalogue relevant data

- Contribute to horizon scanning activities 

- Identify and escalate any health and care issues 

- Develop and maintain relationships with information providers and recipients

- Analyse and write-up data for insight reports

- Maintain and adapt insight systems

Next steps

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if youd like to join us as a Research and Insight Analyst, please apply via the button shown.

Other organisations may call this role Data Insight Analyst, Insight Analyst, Analyst, Junior Data Analyst, Graduate Information Analyst, or Graduate Data Analyst.