Support Coordinator

Lead Support Worker

Norwich

Permanent, full time (37.5 hpw)

Pay £13.04 per hour (£25,500 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customers life for the better?  As our Lead Support Worker, youll be at the heart of supporting our customers who have complex housing needs to develop their skills to live more independently in the community.  Youll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 

Working with customers with a history of rough sleeping, offending, mental health needs, or substance use to move forward and overcome barriers to independent living.

Networking with partner organisations to support customers to access services, attend and arrange multi agency meetings.

Carrying out risk assessments, support planning, goal setting and regular reviews.

Cuppas, chats and catch ups.  Theres no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

Passion to support our customers to live their best life, working collaboratively with an eye for detail.

Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.

Experience of coordinating and assessing customer referrals.

The ability to work on your own initiative, remain calm under pressure and have a resilient approach

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to€¯external€¯candidates for this role.€¯ This remains under regular review

Our team

Youll join Naomi, our manager who's been here at Home Group for around ten years. Naomi is also mum to three boys, and when she's not at work she is normally watching them play football, paddle-boarding or various activities to burn off their energy. She is super passionate about what we do and there's loads going on in the service for you to get involved with, from podcasts to puzzles to gardening projects.

Job details

Were open to agreeing a work pattern with you on our 2 week rolling rota.

Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

Youll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Whats in it for you?

34 days leave (including bank hols and a €œme day€ to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!

Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.

We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!

Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. €¯Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk