Lead Support Worker

Exeter, Devon

Permanent, full time positions available, working on a rota basis.

Pay £11.51 per hour (Salary £22,500 per year) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customers life for the better?  As our Lead Support Worker, youll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community.  Youll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

Creating support plans with your customers to work on their recovery journey. 

Working with customers with complex mental health needs, to support them to become more independent and achieve their aspirations.

Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.

Carrying out risk assessments, support planning, goal setting and regular reviews.

Cuppas, chats and catch ups.  Theres no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, we're in the top 10 for Great Places to Work in the UK!

You bring

Passion to support our customers to live their best life, working collaboratively with an eye for detail. 

Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.

Experience of coordinating and assessing customer referrals.

The ability to work on your own initiative, remain calm under pressure and have a resilient approach.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to€¯external€¯candidates for this role.€¯ This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our team, who come from different walks of life and are here to support you as you make yourself at Home!  

Job details

Were open to agreeing a work pattern with you.

Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

Youll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Whats in it for you?

25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!

Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.

We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!

Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.

Finally, do let us know if theres anything we can do, to help you shine in our process at recruitment@homegroup.org.uk