Executive Director of Services and Support

London office – highly flexible working, open on location

Over 130,000 of us in the UK have multiple sclerosis (MS).  It’s unpredictable and different for everyone.  It’s often painful and exhausting, and can cause problems with how we walk, move, see, think and feel.  It can make it hard for us to work and do the things we enjoy. But it doesn’t have to be this way.

The MS Society is a community of people living with MS – scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. And we’re driving research into more – and better – treatments for everyone. Together, we are strong enough to stop MS.

Two years into the delivery of our new five year strategy, we’re in the midst of an exciting transformational period which builds on our great history and will drive us towards achieving our mission and vision. 

Now is an exciting time to join MS Society; as our new Executive Director of Services and Support, you’ll be joining a charity that is moving at pace and at a time when engaging support to help us achieve maximum impact for those living with MS is more important than ever.  A key member of our Executive Group of Directors, you will be responsible for shaping and leading our strategy to provide high quality, transformational services and provide new innovative services to people affected by MS across the UK. This includes our network of 250 volunteer-led group providing essential services in their local communities, as well as our UK-wide services such as our helpline providing information and emotional support to over 25,000 people each year. As importantly, you will also contribute to our wider strategic direction, ensuring the Society as a whole, achieves its goals.

We’re looking for an experienced executive level leader with a track record in the strategic design and implementation of impactful services that are coproduced with service users. You will have experience of operating in organisations of comparable scope and scale, with the skills, experience and ambition to make a real difference to our services and support. You will bring experience, passion and energy to service development, intellectual rigour to strategic decision making and be able to lead and inspire a multi-disciplined team. 

Whatever your background, you will be deeply passionate about the health and rights of people living with MS and be inspired to provide a powerful voice for change across the UK and internationally.

MS is a condition that doesn't discriminate and at the MS Society our commitment to our people is to provide equal opportunities for everyone employed here.  We actively encourage applicants from underrepresented groups. If you need any adjustments made to the application process to accommodate your needs, please let us know.

This appointment is being handled by our advising consultants, Starfish Search.  To find out more about the role please visit their website via the link below, where you can download a full copy of the candidate pack and apply.

Closing date is Friday 11th February 2022