Housing Management Worker
Hastings House, Middlesbrough
Full Time (37.5 hrs per week), Fixed term until end Feb 2022
Salary Â£18,200 to Â£18,450 pa rising to Â£19,200 through length of service
From Â£9.31 per hour if youd prefer to work on a casual basis
Plus, brilliant benefits
Empowering customers to live rewarding and happy lives. Thats when it hits home.
We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who live independently in our Sheltered accommodation.
Hastings House is a block comprising of 31 self-contained apartments with communal areas such as a lounge, kitchen and laundry room. The accommodation is located in Park End in Middlesbrough and has access to local shops.
We help our customers by focussing on tenancy support and helping to reduce social isolation. Youll support by helping them to manage their tenancy and rent accounts. Youll also support our customers with their housing benefit claims and making sure that these are received on their rent account. Youll turn around vacant bed spaces so that new customers who would like to live in Sheltered Accommodation can move in quickly. Youll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!
About our team
Youll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team were a âwork family. Our manager is Vicky who has worked for Home Group for 16 years and is passionate about supporting our customers. There are 10 of us in the team and we dont just love to support our customers, were there for each other too!
Youll work between the hours of 8.30am 4.30pm Monday to Friday. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you.
Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.
As Housing Management Worker youll support letting and re-letting properties, collecting rents, and taking formal tenancy action when needed. Youre great at managing your own time and have strong written and verbal communication skills.
To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
To make sure our customers are well supported, its important that you have worked in a housing setting previously to support customers with their tenancy. Would be fantastic if you have worked with this customer group and in this environment before. Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group!
As this is a dispersed team, you need to be able to drive to support other services as necessary, as well as having access to a car insured for business purposes. Dont worry, well pay you expenses to cover this use!
When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.
Want to know more?
If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Worker Job Description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!
Were continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. Were doing things a little differently at the moment, so to keep everyone safe, well engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.