Mental Health Supported Living Worker CQC

Mental Health Supported Living Worker CQC

Southampton, Natalie House

Permanent, Part time (15 hpw)

Up to £19,200 pro rata dependent upon experience plus sleep in enhancements

From £9.31 ph if youd prefer to work on a casual basis

Plus, brilliant benefits! 

Empowering customers to live rewarding and happy lives. Thats when it hits home!

We have an amazing opportunity for a Supported Living Worker to join our fab and supportive team. Our fantastic CQC registered service provides support to our brilliant customers. Natalie House is a residential care home in the centre of Southampton offering 24-hour support for people with mental health diagnoses.

We provide person centred support to customers for one year enabling them to learn and develop life skills and manage their individual person-centred recovery within an accommodation support setting they live in.

The aim is for residents to move on to more independent living with ongoing four-week tailored support from the team. Natalie House adopts a whole-person approach in new models of care and is leading the way for future recovery services.

Youll support our customers to live their day to day lives as independently as possible. The team will tell you that no two days are ever the same because everything we do is €œperson centred€ around our customers. You might help with personal care (like bathing and issuing medication) in the morning and supporting them to attend college in the afternoon. We even help customers to go on holiday!

This job is so rewarding, youll go home each day knowing that youve made an amazing difference to vulnerable peoples lives.

Customer quote

€œNatalie House helps me stand up, move on with my life and sort my problems. I like it here because I feel comfortable to talk about my problems with staff€

Its the feeling of warmth and home when you walk through the door and begin your recovery.

€œNatalie House is a safe & secure environment and my recovery has been helped by the friendly and supportive staff.€

About our team

Our team describe themselves as friendly and approachable. In fact, when new members have joined us, its been said that they felt welcomed from day one! You really want to join a team that is as fab, and team spirited as ours!

Were also super passionate about supporting customers and celebrating their achievements. To us were not just a team were a work family. Our manager is Paula she has been with Homegroup for 14 years starting as a Support Coordinator with progression and coaching into a Registered Managers role. There are 10 of us in the team and we dont just love to support our customers, were there for each other too!

To be successful in our roles we need plenty of cake, we enjoy celebrating with our special vintage afternoon creams teas ,Lianne loves to bake, Paula enjoys showcasing her tea sets, Tina has introduced us to Earl Grey, Lisa is a connoisseur of strawberries and jam, as a team we all encourage and inspire each other to enhance all our creative ideas.

Working hours

We provide 24-hour support to our customers each day and every day. Youre contracted to work an average of 15 hours a week on a rolling rota. The rota will include weekends and bank holidays and will normally consist of a long shift covering overnight (there will roughly be three of these per four week period) as well as some early and evening shifts too.

We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you! There will also be plenty of opportunity for you to carry out overtime shifts, should you feel you want to.

Bank

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you

Youre passionate and motivated. To you providing care and support is more than just a job, you make every customer feel valued and respected. Youre compassionate and use your unique empathy and creativity skills to help our customers reach their full potential. Treating your customers with integrity, you ensure that they always maintain their dignity. 

We help our customers to achieve their potential, long term goals and to live their best life. Youll play your part by assisting in the delivery of tasks that are based on our customers personal support plans. Youll work with our Senior Support Workers and external agencies to support our customers. You can see what its like to work in a service like this in our great video.

To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)

To make sure our customers are well supported, its important that you have worked in a mental health service type or supported housing environment before. You have a great understanding of professional boundaries, responsibility for safeguarding, risk assessment, confidentiality and have experience in case management.  Dont worry, we wont drop you in the deep end, well help to you understand how things work at Home Group!

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the supported living worker job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

During Covid-19

Were continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. Were doing things a little differently at the moment, so to keep everyone safe, well engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

Be yourself at Home

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! Were super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!