Transport Controller

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09 April 2021
Direct Line
Location: Newbury
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Job Description

The role

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

What were looking for:

You will be supporting DLG Auto Services Repair Centres Manager in the supervision and coordination of the transport, ensuring the efficient running to maximise customer satisfaction.

This will include

Supervises the transport team.

Ensure all vehicles are collected/delivered within SLA.

Manage the courtesy car fleet.

Manage overtime and efficiencies to ensure cost control

Manage sublet requirements

Ensure H&S checks are completed by drivers

Manage inspections and repairs of fleet through daily inspections

Ensure Tachographs are filled out and records maintained

Complete month end working time directive report.

Ensures that all customers are shown round vehicle before delivery

Liase with local repairing workshop and fleet compliance controller to ensure trucks meet 6 weeks safety checks

You would have previous experience in a similar role with the following skills/knowledge

Previous bodyshop accident transport controller experience is essential, along with a proven track record of motivating staff to deliver a quality service on time and on budget.

Understanding of mechanical principles relevant to role.

Who youll be working with:

We know youve heard this all before, but the culture here at DLG really is something else. We embrace our individuality youll see it in the way that we think and work, its all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be for customers, colleagues and the business. Its an indefinable “DLGness” that makes us who we are, and wed love for you to be a part of it.

You will be working as part of a team of technicians reporting directly to the workshop/repair controller and you will be part of the wider site team.

What well give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

Work Permit:

All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.