-Provide 1st LOD expertise and challenge to the operational teams designing procedures and work instructions, ensuring full compliance to relevant policies
-Review and challenge relevant RCSA (risk control self-assessment) outputs
-Develop and oversee delivery of a workplan for continuous strengthening of controls to fight financial crime and protect our customers
-Proactively identify emerging threats and trends through analysis of TBUK alerts and external industry data
-Work with UK and Group colleagues to tune and develop controls to ensure they remain appropriate and effective
-Identify opportunities to optimise efficiency and effectiveness of TBUK operational teams and work with UK and Group colleagues to implement changes
-Partner with Marketing & Communications to develop their proactive customer communications programme with the aim of providing best possible protection for our customers
-Act as Product Owner for TBUKs KYC & Fraud Domain Team, providing specialist advice on all aspects of financial crime
-Oversee the implementation of regulatory change in the fields of fraud and financial crime outside of the KYC & Fraud Domain remit
-Co-ordinate (when needed) crisis response to specific events including reactive customer communications
-Review and validate Victim of Crime reports prepared by operational teams
-Collate data and submit external reporting (e.g. FCA REP017 Payments Fraud Report and UK Finance monthly fraud reporting)
-Lead the periodic SIRA (systematic integrity risk analysis) exercise, co-ordinating with all relevant departments to collate and challenge their input
-Act as Contract Manager of relevant outsourced services (e.g. CIFAS), fulfilling vendor management responsibilities (e.g. performance reporting, service reviews) as outlined in TBUK policies
-Maintain links with other parts of the Triodos Group, TBUK departments and external parties (banks, regulators, industry experts) to maintain awareness of the evolving Financial Crime landscape and best practice in this domain
-Lead a co-worker education programme (co-ordinating with 2nd LOD, HR and operational teams) to maintain awareness and increase knowledge across the UK co-worker population
-Establish and own the process around 1LoD QA checking on financial crime (AML & fraud) controls
Triodos Bank is proud of its culture, ethos and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Banks core values of ethical sustainability and transparency, as well as the personal qualities to live these values.
To be successful in this role, you will possess relevant experience of working in the field of financial crime, preferably in a retail banking environment supporting both personal and business customers. First-hand experience with technical solutions used to identify and prevent money laundering, terrorist financing and fraud. Ability to chair large meetings with multiple stakeholders and interests
You will possess the ability to interact with all levels of the business with credibility and friendly professionalism and create clear, realistic expectations. Possess the ability to communicate complex issues and ideas in simple terms. Excellent, clear and concise written communications with experience writing policies or processes for different audiences. Experience of leading projects and/or continuous change programmes, preferably in an Agile change environment. A proactive and flexible approach to problem solving, able to deliver high quality results in a rapidly changing environment. Experience in collating and interpreting management information for different stakeholders, including risk governance committees.
What we offer
In return for your commitment and hard work, you will be rewarded with a salary of up to Â£60,000 (depending on experience), plus a benefits package including:
-Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
-Life Assurance (worth 4 times basic pay)
-Income Protection - 75% of basic pay after 13 weeks sick and following six months service
-Private Medical Insurance
-A Health Cash Plan
-Vitality Leave After each 7 years of service, you will be able to take a sabbatical of up 3 months
-25 days (FTE) plus bank holidays per annum with additional increase in holiday though length of service (up to 5 days FTE)
-A buy and sell holiday scheme of up to 5 days (FTE) to maximum of 30 days
-Season Ticket Loan available for commuting into the office
-A wellbeing allowance of Â£100 a year
-Voluntary benefits, including discounts and cycle to work scheme
This role is designated as a Certified Function within the Senior Managers and Certification Regime under the category âSignificant Managementâ because the role as a direct report of a Senior Manager Function role in the UK has a high level of responsibility and autonomy of action within the authority delegated to it, which has the potential to cause âsignificant harmâ to the firm or its customers.
Triodos Bank is proud to be using Rare's Contextual Recruitment System (CRS) which allows us to consider applicants' achievements in the context in which they were gained. We understand that not every candidates achievements look the same on paper and we want to recruit the best people, from every background. Once youve submitted your application to us, please make sure to check your inbox, and or junk folder, for an email with a link to the CRS form.
Triodos embraces flexibility and diversity in the workplace and is proud to be a Living Wage Employer and a Disability Confident "Committed" employer. Should you wish to discuss flexibility in any way, please do let us know in your application.
Please note, Triodos Bank reserves the right to bring forward the closing date of any of its vacancies if we receive a suitable number of high-quality applications from which to make a shortlist. We recommend that you apply for one of our roles as soon as possible rather than wait until the published closing date.
All applicants must be based in the UK and confirm that they are able to prove their eligibility to work in the UK.