Waking Nights Support Worker

Waking Nights Support Worker

Gateshead, Tyne and Wear

Full Time 37.5 hpw, temporary contract for 6 months

Salary of £17,600 to £18,000 pa

Plus brilliant benefits!

Empowering customers to live rewarding and happy lives. Thats when it hits home.

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who are young people 16-25 and who get support around their mental health and complex needs. They live in a 12 bed, supported accommodation building in the Gateshead area. We help our customers with their independent living skills, managing their own tenancy and with their mental health. We have got a clinical Psychologist and an Occupational Therapist on site Monday to Friday 9am - 5pm.

As our waking night Support Worker youll be a part of a small night working team. Youll offer our customers a first point of call when needed. During your shift youll support our customers with their needs and deliver some group work sessions. Youll also make sure all records are up to date, auditing customer files, safeguarding the building and carrying out some light cleaning duties.

Customer quote

€œI am in the army now because you didn't give up on me, when I thought I couldn't do it, you supported me to know I could!€

About our team

Although youll work nights, we do get together regularly in the day time for training and team meetings. Youll be part of our wider team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team were a €œwork family€. Our manager is Zeyad Ahmed and Senior Manager is Karen Bailey between them they have over 30 years experience of working in a care and support setting. There are 23 of us in the team (combination of coordinators, support workers, apprentice, clinical team and a lovely peer support worker) and we dont just love to support our customers, were there for each other too!

Wendy our psychologist is just coming back to work after having a baby (our first Alexander Rd baby) and Klaudia, our OT who is Polish, came to work with us from Trinidad.  We are a diverse team who all enjoy a good laugh, work hard and try our best every day to attain the highest standards of service delivery, continually looking for ways to improve and develop.  You have to be resilient to work with our client group but the fulfilment and sense of achievement we get as a team when you see a customer move forward cannot be put into words.

Working hours 

We provide 24-hour support to our customers each day and every day. In this role youll work during the twilight hours doing waking nights work. Youll work nights on a rota basis and take your turn working weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend to do the things that matter to you!

Bank

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you

Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

We help change our customers lives for the better. Youll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. Youll work with our Senior Support Workers and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together well make a difference!

If youre not the biggest fan of technology, thats not a problem to us. You do need to know that we are quite a high tech company and most of our application process and mandatory learning are online. However were glad to support you, if you need help.  

It would be amazing if you have worked in this type of environment before, however its your €œcan do€ positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, youll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you dont have a transferrable one.

Want to know more?

If youre not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. Weve also got some short films that show you what its like to work here, and we know youll want to find out more about our award winning benefits and rewards package!

To apply

Dont delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, weve also got some great templates to help you.

Youre unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!