Local Consumer Advocate

CONSUMER COUNCIL FOR WATER WESTERN REGION (BRISTOL WATER) LOCAL CONSUMER ADVOCATE Would you like to help play a leading role in shaping the water industry for the benefit of customers? The Consumer Council for Water (CCWater) provides a strong voice for consumers on all water and sewerage matters. We have committees in England and Wales so that we can keep in close contact with consumers and the water companies that provide water and sewerage services. We are currently looking for another member on our Western Committee to help ensure that all local water and sewerage customers receive a good quality and efficient service at a fair price, now and in the future. If this appeals to you, why not apply to be considered for appointment? Ideally, you will need to be a customer of, and therefore live or work in the area covered by Bristol Water. We encourage all applicants, but particularly welcome applications from individuals with commercial and business experience, and knowledge of the needs of both household and non-household customers. We welcome applications from under-represented groups such as ethnic minorities, and or those who are disabled. You should have experience of representing customers and contributing to a wider strategy with excellent communications skills, an enquiring mind, good research skills, sound judgement and the ability to extract salient points from complex data, and to appreciate issues from the consumer?s point of view. Knowledge of the water industry is desirable but is not essential, along with an understanding of how a regulated business should engage with stakeholders & customers, together with an understanding of commerce & business and the needs of both household and non-household customers. We would welcome applications from those with an understanding of the needs of consumers whose circumstances make them vulnerable. You must not have been employed by a water company within the last 12 months. You must be able to devote at least 4 days a month to LCA duties and will receive a remuneration of �4,465 per annum. Travel and certain other expenses will be reimbursed. All applicants are asked to provide a statement explaining how they meet the essential and desirable criteria and an up to date curriculum vitae. For further information, please download the information pack and associated documents from Vacancies: Consumer Council for Water or click directly on the ?apply now/ button below. Call 0121 345 1053, or e:mail andrew.spence@ccwater.org.uk if you have any further queries. The closing date for receipt of completed applications is midday on Monday 27 July 2017. Interviews are scheduled for 10 August 2017 in Birmingham. Applications are welcome from all sections of the community