Individual Giving Officer

Salary: �28,850 - 31,000 Location: London Hours/days per week: 35 hours / 5 days per week / 1.0 FTE Contract: Permanent Closing date: 30 August 9am Interview date: 5 September Seen our bee ads on the trains? Planted seeds from your Bee Saver Kit? You could now become a part of the team behind our fantastic bees fundraising campaign as we are looking for a new Individual Giving Officer to join Friends of the Earth. This is a great opportunity to develop your abilities in a vibrant fundraising team. We're looking for a dynamic fundraiser with direct marketing skills to manage their own projects and budgets; a person with a flair for creativity and a head for numbers, who is good at working to schedules but is also flexible to last minute changes. We want a person who has enthusiasm to learn and develop and someone who is willing to share learning across the team. Purpose of the role Our Individual Giving Officers have the opportunity to work on a mix of direct marketing projects across both donor acquisition and retention and to support the rest of the team in the delivery of fundraising campaigns. Our programme spans telemarketing, print, DRTV, Out Of Home and online fundraising. We�ve recently developed a new organisational strategy, with a key focus on supporter experience and will be embarking on a digital refresh towards the end of 2016. So we�re looking for someone with good knowledge of digital strategy, experience of seizing opportunities to develop new products and seeking out and nurturing new audiences � especially using digital channels. Main Responsibilities To manage a range of direct marketing campaigns across both acquisition and retention from campaign planning stage to execution. This includes briefing and managing suppliers, working on data segmentation, identifying and briefing in all response handling requirements, managing the creative process of developing marketing materials and copywriting. To work across a mix of different channels at the same time including telemarketing, print, DRTV, digital, or Out Of Home. To manage expenditure and income budgets for own individual projects. To evaluate campaign results and report back on campaign performance on a regular basis Key Skills and Attributes Experience in delivering direct marketing campaigns from start to finish, ideally including telemarketing, mailings, and digital platforms. Experience working with a fundraising database. Very good understanding of developing strong creative working with internal and external suppliers. Highly numerate and good understanding of analysing and interpreting results. To carry out the role in a way that reflects Friends of the Earth�s Supporter Promise and organisational values. Desirable Experience using Google Analytics Knowledge and experience of managing social media campaigns Experience of Care NG Experience of using Drupal and Mailchimp About the Team This role is in the Individual Giving team, which sits within the Supporter Gifts & Engagement Department. The Individual Giving team raises over 85% of Friends of the Earth�s income through a variety of supporter recruitment and experience initiatives. The IG team consists of seven staff: Individual Giving Manager Supporter Recruitment Manager Supporter Experience Manager 4 Individual Giving Officers What we Offer Generous holiday allowance � all employees begin at 25 days plus 8 bank holidays (pro rota) with us. This increases a day each year up to 30 days. Flexi hours � we offer flexi hours to our employees to ensure we offer a good work/life balance Pension scheme � we match our employee�s contribution up to 7%. We also offer all employees free pensions advice through our independent provider Life assurance scheme � we offer a supportive scheme which gives some assurance to many employees Loans � we offer various loans for season tickets, buying a bicycle and personal development Childcare vouchers � we work with a provider to offer you support with your childcare needs Flexible working � we have a very inclusive flexible working policy which works to support the organisation and the employee Removal expenses - agreed on a case by case basis Employee Assistance Programme - free and confidential legal, financial or emotional advice. We also offer CBT support. Diversity and equal opportunities Friends of the Earth is an equal opportunities employer and we are especially keen to encourage applications from people currently under-represented in the environment movement including: black and minority ethnic people; disabled people; lesbian, gay, bisexual and transgender people; and woman in senior positions. Do contact us as we really do want you to see how you can become part of the Friends of the Earth team.