Neighbourhood Assistant

Across Teesside, Durham and Sunderland

Permanent, full time (37.5 hpw)

Pay £12.00 per hour (Salary £23,464 per annum) with great benefits. 

Must hold a current full UK Driving Licence

Home, a place where you belong

We have a fabulous job opportunity for you to join us as a Neighbourhood Assistant in Teesside, Durham and Sunderland.

You will be the face of Home Group within our estates and communities, covering a dedicated patch. Responsible for the cleaning and upkeep of our communal areas within our communities youll be organised and an effective communicator and able to prioritise your workload to ensure Home Group always maintains its service to our customers. 

As Neighbourhood Assistant, you will be responsible for identifying and repairs and health and safety issues and you will have an effective and supportive relationship with our customers and the wider Housing Management team to be solution focussed.

Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the Top 10 Great Places to Work in the UK!

About you

Excellent communication and interpersonal skills

Ability to deal with demanding and occasionally difficult customer.

Have the confidence to try something new/give it a go.

Act on your ideas and make things happen.

Great listening skills.

Be organised and have good time management skills.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to€¯external€¯candidates for this role.€¯ This remains under regular review.

About the team

You will join our dedicated team, Micky, John and Dave who are all super passionate about providing the highest level of service to our customers. You will work on a rolling rota basis and be expected to travel across the region. Don't worry about transport, the team have their own vans!

Job Details

Neighbourhood Assistants cover approximately 50 communal blocks across Teesside, Durham and Sunderland.

Working Monday-Friday 8am - 4pm.

Travel is required, you must hold a current full UK Driving Licence.

Youll need a Standard DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Whats in it for you?

34 days leave (including bank hols and a €œme day€ to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! 

Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.

We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!

Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Neighbourhood Assistant Job Description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. €¯

Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.